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Framing not acceptable. Cheap spring clips to hold painting in frame fell out immediately. Otherwise, painting is quite nice, as expected. Packing excellent, if a bit excessive. jim
Thank you for your feedback. We’re glad to hear you’re pleased with the painting itself, but sorry to hear about the issue with the frame. A member of our team will be in touch to assist.
I ordered $700 worth of prints and they were incredibly poor quality- pixelated, dull, crumpled. If I had taken screenshots and printed at FedEx I could’ve achieved a better outcome. Would not advise anyone considering prints to use this service.
We're very sorry to hear this, and thank you for letting us know. This is certainly not the standard we aim to provide, and we understand how disappointing this must be, especially given the investment you made. Someone from our support team will be…
This is a solid, trustworthy company that provides a straightforward well-organized approach for purchasing quality art. The site is easy to navigate, provides a great selection and good overview. One has the ability to easily save multiple possibl…
Thank you so much! We're honored to have earned your trust and are delighted to hear that you've had consistently positive experiences with us. Making it easy to discover, save, and purchase artwork is something we work hard to achieve, so it's wonde…
The entire process, from start to finish, was a wonderful experience. Beginning with the on-line photos of the sculptures I selected, to the delivery of my new acquistions, I could not have been happier. Although each work selected was created in a…
Thank you for taking the time to share such a thoughtful review! We're so happy to hear that your experience was a positive one from start to finish. It's wonderful to know that the sculptures arrived safely, in a timely manner, and matched your exp…
Art was shipped quickly and resembles the photograph.
We're so pleased to hear that your artwork arrived quickly and matched your expectations. We strive to ensure that the pieces collectors receive are represented as accurately as possible online, so it's wonderful to know you were happy with both the…
Overwhelming selection on a clean website, fool-proof ordering and payment process, even assistance offered. Nothing left to be desired!
We're delighted to hear that you had such a positive experience, from browsing our collection to completing your purchase. We work hard to make discovering and collecting art as seamless and enjoyable as possible, so it's great to know our website, o…
Great and quick service. I love my art from Richard Torvar
Thank you for the review! We’re so glad to hear you love your artwork and had a good experience. If you’re open to it, we’d love to see your artwork installed, feel free to share photos with us at social@saatchiart.com!
Unique art and prompt careful shipping
We are so glad to hear you had a good experience. Thank you for supporting our artist community and enjoy your new artwork!
Poor communication, delayed shipping, inaccurate dimensions of the work. Once the painting finally arrived it was nice and as pictured aside from being smaller than originally stated. I've had similar instances with Saatchi before. Fun place to loo…
Thank you for your feedback. We’re glad to hear the piece itself met your overall expectations once it arrived, but we understand how frustrating this must have been, and it’s not the level of service we aim to provide. We take concerns like this ser…
Great service and quick delivery
We’re so glad to hear you had a great experience and that your order arrived quickly. We appreciate your support of our artist community and hope you enjoy your artwork for years to come!
Up until today, we had our offer accepted by the artist. Saatchi confirmed it. We were happy and excited for a week +. Today we received an email saying the artist had decided not to honor the sale. So disappointing, not to mention unprofessional.
Thank you for taking the time to share your feedback. Based on the order details associated with this review, we can confirm that the artwork was successfully delivered on May 29th. If there has been any confusion, please feel free to reach out to o…
Excellent artwork delivered in a safe and secure way with customer care and service at the centre of all activity.
We’re so glad to hear that your artwork arrived safely and that you had a positive experience with our team. If you’re open to it, we’d love to see the piece in its new home, feel free to share any installation photos with us at social@saatchiart.co…
I bought a great artwork and it was easy and all worked. Top marks, 5*****
Thank you for the review! We’re delighted to hear that everything went smoothly and that you’re happy with your artwork. If you’re open to it, we’d love to see how it looks in your space, feel free to share any installation photos with us at social@…
I really thought the entire process from selecting art online through the app, to negotiating with the artist, to the sale, to finally the delivery was absolutely fantastic. We have ordered a few times this way and always experienced the very best.…
We’re thrilled to hear that you’ve had such a positive experience across every step, from discovering artwork to working with the artist and receiving your piece. It means a lot to know that both the quality of the artwork and the overall process hav…
I recently purchased a piece from Saatchi Art and had a great experience. They have a strong selection of talented artists, and I was able to find something that really stood out to me. The entire process was smooth and professional from start to fin…
Thank you for your review. We’re so glad to hear you had a smooth experience from start to finish and found a piece that truly stood out to you. If you’re open to it, we’d love to see how the piece looks once it’s framed and installed. Feel free to…
Wonderful artist. Very pleased with my purchase. Great wrapping on fast shipping!
We’re so glad to hear you’re pleased with your purchase and that everything arrived quickly and well packaged! If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saa…
Incredible easy and efficient to receive the art.
Thank you for your review. We’re so glad to hear the process was easy and efficient! If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com
The art was beautiful and the shipping was quick! I was unable to sign for the package and the Saatchi Art time reached out to see if they could assist in anyway to make sure I get the artwork. The quality of the art is more than I expected!
We’re so glad to hear you’re happy with the artwork and that it exceeded your expectations. It’s also great to know our team was able to step in and assist with delivery, we always want to make sure your experience is as smooth as possible from start…
I was satisfied with all communication regarding true color and shipping. My main concern was that the online image would not reflect true color and it was spot on. I am very pleased and loved the personal touch of a thank you note from the artists (…
Thank you for your review. We’re so glad to hear the artwork met your expectations in terms of color and that communication around shipping was helpful. It’s especially nice to know the artists’ personal note made the experience even more meaningful.…
beautiful painting - as pictured. easy process-everything proceeded as promised. great exhibition of paintings. talented artists. love that i can make an offer w/ response back within 3 days.
We’re so glad to hear that everything met your expectations and that you found the process smooth and reliable. If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saa…
The Saatchi team was fantastic. Got me quick answers to my questions, provided a seamless shopping experience, and the artwork was better than expected. Their curators know what they are doing and you can be sure to get a high quality product. I high…
Thank you for your review. We’re so glad to hear that you had a smooth experience and that the artwork exceeded your expectations! It’s also great to know our team were able to support you along the way. If you’re open to it, we’d love to see how th…
most of all.....i am grateful that i am able to purchase an awesome portrait as this. i was drawn to the neutrality of the peice. black and white goes with everything. Thank you to Mr. Janos for pursuing your career and creating this fine artwork tre…
Thank you for sharing! We’re so happy to hear how much the portrait resonates with you! If you’re open to it, we’d love to see how the piece looks in your space. Feel free to share any installation photos with us at social@saatchiart.com. Thank yo…
Super helpful
We're so glad to hear you had a good experience! Thank you for sharing and supporting our artist community.
The artwork has come with various scratches around the frame!
Thank you for your feedback, and we’re very sorry to hear that your artwork arrived with scratches on the frame, that’s certainly not the experience we want for our collectors. A member of our team will reach out to assist. We appreciate the opport…
Art work as described, very well packaged , arrived in good time.
Thank you for sharing your experience! We’re so glad to hear the artwork arrived as described, well packaged, and in a timely manner. If you’re open to it, we’d love to see installation photos, feel free to share them with us at social@saatchiart.co…
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